About Confluence PSG

The firm that exists for the hardest rooms.

Confluence PSG designs and facilitates the processes that resolve what standard approaches cannot. The firm was built around a single conviction: that the most consequential problems facing government, communities, and institutions are not unsolvable. They are unresolved because the processes designed to address them have not been up to the task.

50+

Work groups and task forces managed touching most areas of public policy

100+

Regulatory, legislative, and policy actions shaped

CO · NC · FL · National

Geographic reach

The founding conviction

Process is not overhead. It is the work.

Most high-stakes processes fail not because the people in them are unreasonable but because the process itself was designed wrong. Participants were asked to take positions before they understood the problem. They were asked to vote before they trusted each other. They were asked to negotiate language before the reasoning behind each position was visible to everyone else.

Confluence was built to address that failure. Not as a general facilitation vendor. As the firm called when the standard approach has already run out of runway and the problem is too consequential to leave unresolved.

The Collaborative Decision Making Process is the methodology that came out of that conviction. It has produced unanimous agreement among parties who spent two years in direct opposition. It has codified 31 transit governance recommendations into law that years of legislative effort could not move. It has given 1,100 educators a process safe enough to say the true thing. The sequence is not incidental to those outcomes. It is the reason for them.

Laws changed. Codes rewritten. Agency policies reset. Systems redesigned. The Confluence process produces outcomes that govern, not recommendations that sit on shelves.

The work is not managed from a distance. Every process is designed, led, and delivered against the same standard the firm was built around, and by people who are directly accountable for what it produces.

How Confluence works

The standard. In every room.

Designed, led, and delivered by the founders

Confluence does not hand off engagements or manage them from a distance. Every process is designed, led, and delivered against the same standard the firm was built around, and by people who are directly accountable for what it produces.

Neutrality as a structural commitment

Neutrality is not a posture Confluence adopts when convenient. It is a founding principle that governs what engagements the firm accepts. Public advocacy on a specific outcome is the disqualifier, not deep knowledge of an issue or prior involvement in the policy landscape around it. Where questions of prior involvement arise, Confluence addresses them directly, in advance, with the client.

One methodology, any issue area

The five-phase Collaborative Decision Making Process applies equally to a Governor’s working group on AI governance, a county strategic plan, and a Medicaid sustainability engagement. The sequence is the constant. The issue area is the variable.

Dedicated engagement infrastructure

When the process requires input at scale, Confluence operates its own platform for that work.

Confluence Connects gathers surveys, written stories, audio and video comments from stakeholders who cannot be in the room, and organizes that input by topic for working group review. It is available as part of Confluence’s engagement and outreach work where the process calls for it — not deployed on every engagement, but ready when needed.

34–1

Colorado AI Governance Framework · Senate vote · after three failed sessions

31

RTD governance recommendations codified in legislation after years of gridlock

58

Disability rights recommendations across four simultaneous subcommittees
 

1,400+

Work groups and task forces managed across nine issue areas

Who we serve

The firm retained when the stakes demand more than a standard process.

State Government

Governors, Chief of Staff offices, state agency directors, and legislative leadership facing problems that standard processes have not resolved and that are too consequential to leave unresolved.

Local Government

City and county leaders navigating regional challenges, multi-party negotiations, or strategic planning processes that need genuine stakeholder ownership to succeed.

Public-Private Partnerships

Government and private sector leaders who need each other and distrust each other in equal measure, and need a neutral process architect who has credibility on both sides.

Nonprofits & Foundations

Organizations navigating succession, strategic transitions, or stakeholder processes that require a level of candor the organization cannot generate internally.

Multi-Stakeholder Coalitions

Groups that need to produce durable agreement among parties with competing interests and histories of direct opposition, and a record of actually doing it.

Regional & Multi-Jurisdictional

Problems that do not stop at city or county lines, requiring a process that can hold together municipalities, counties, regional bodies, and state agencies with overlapping authority.

Related entity

Confluence Policy Center

The Confluence Policy Center is an independent nonprofit that partners with government, community, and philanthropic leaders to design and manage convenings on complex policy matters. When a funder seeks to convene stakeholders on a policy question rather than contract for fee-for-service work, the Center provides the appropriate organizational structure. The same methodology. A different vehicle.

Related entity

Confluence Connects

Confluence Connects is a public engagement platform built and operated by Confluence PSG. It gathers stakeholder input — surveys, written stories, audio and video comments — from the broader public on behalf of facilitated processes. Working group members use it to access meeting materials, agendas, and submitted input organized by topic. The platform is available as part of Confluence’s engagement and outreach work where the process calls for it.

The conversation starts
here.

State agency leaders, Governor’s offices, county governments, and organizations navigating problems that have resisted every standard approach reach out directly. The engagement starts with a conversation.

General Inquiries

inquiry@confluencepsg.com

Colorado

303.551.6989

North Carolina

910.239.8740

Geographic Reach

CO · NC · FL · National